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CLEAN & CLEAR® Makeup Dissolving Foaming Cleanser

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CLEAN & CLEAR® Makeup Dissolving Foaming Cleanser
Product Reviews
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32 reviews 84% recommend this product Write a review

Average Ratings

Overall
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4.1
1 - 8 of 32 Reviews
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Rating: 
1 2 3 4 5
Submission Date: 
1 month 1 week ago

Excellent Product!!

Review Questions: 
Province: Ontario
Age: 45-54
Review Text: 
I've been using this product for YEARS, I love it that much. It dissolves even the most stubborn makeup (including waterproof mascara) without leaving my face dry and tight.
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 3 days ago

Amazing product to get clean off makeup

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
I have sensitive skin and have been using this product. I can verify that, even though I have been using premium ski. Care moisturizers, this product has always been my go-to end-of-day skin cleanser/make-up remover. I love this product and would recommend it to elmost make-up enthusiasts.
Nickname: 
Keitha
Location: 
Toronto
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 6 days ago

Swollen Eyes

Review Questions: 
Province: British Columbia
Age: 35-44
Review Text: 
Bought this product Saturday, used it Sunday and my eyes have been swollen ever since. Would not recommend this product
Nickname: 
Carli
Location: 
North Vancouver
Client Responses: 
Response from Johnson and Johnson, Clean & Clear, Consumer Care 2 months 6 days ago
Hi Carli. Thanks for stopping by and letting us know about this. We wouldn't expect this to happen and we'd like to learn more. When you get a chance, please give us a call at 1-877-754-6411. We're available Monday through Friday, 9AM to 7PM ET. We look forward to speaking with you.
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Rating: 
1 2 3 4 5
Submission Date: 
2 months 2 weeks ago

Dry skin

Review Questions: 
Province: Nova Scotia
Age: 18-24
Review Text: 
I used this product once to remove my makeup (I do not normally wear makeup except on special occasions) it burned as I was using it and wiping it off. The next morning I woke up with severely dry patches of skin on my face, so dry it feels crusty and it will take me tons of moisturizing to get it back to normal. Highly suggest you do not buy. I normally I have the softest skin on my face.
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Location: 
Client Responses: 
Response from Johnson and Johnson, Clean & Clear, Consumer Care Center 2 months 2 weeks ago
We're sorry to hear this! We'd love to learn more about your experience, so when you have a moment, please give us a call at 1-877-754-6411. One of our specialists will be available anytime Monday through Friday between 9 AM to 7 PM ET. We look forward to hearing back from you!
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 1 week ago

Didn't like this product

Review Questions: 
Province: Ontario
Age: 55-65
Review Text: 
I bought this product because the store didn't have Clean & Clear soothing eye makeup remover which I normally use in stock. I have sensitive skin & got a burning sensation around my eyes from it, so after 3 tries, I quit using it & am going to buy some of my former makeup remover today.
Nickname: 
nothappy
Location: 
London, ON, Canada
Client Responses: 
Response from Johnson and Johnson, Clean & Clear, Consumer Care 3 months 1 week ago
So sorry to hear this! We'd love to learn more and see what we can do to help. When you have a chance, give us a call at 1-877-754-6411, Monday through Friday, 9AM to 7PM ET. Hope to hear from you soon!
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Rating: 
1 2 3 4 5
Submission Date: 
3 months 3 weeks ago

Disappointed

Review Questions: 
Province: British Columbia
Age: 18-24
Review Text: 
I bought this product because it says on the packaging that it removes waterproof mascara, which is pretty much the only makeup I wear. Unfortunately, it doesn't completely remove all of the mascara and it takes forever to get most of it off. Even after a fair number of uses, I'm always left with some mascara on my eyelashes. Also, this is strongly scented, so I would not recommend it for those with fragrance sensitivities.
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Client Responses: 
Response from Johnson and Johnson, Clean & Clear, Consumer Care Center 3 months 3 weeks ago
We're sorry to hear this! We'd love to learn more about your experience since we wouldn't expect for this to happen when using this product. When you have some time, please give us a call at 1-877-754-6411 anytime Monday through Friday between 9 AM to 7 PM ET. We look forward to it!
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Rating: 
1 2 3 4 5
Submission Date: 
1 year 6 months ago

this is a great product have been using it for 8 months will continue to purchase.

Review Questions: 
Province: Saskatchewan
Age: 45-54
Review Text: 
great product hope this is around for a long time.
Nickname: 
wen88
Location: 
Yorkton, SK, Canada
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Rating: 
1 2 3 4 5
Submission Date: 
2 years 10 months ago

My Favourite!

Review Questions: 
Province: Ontario
Age: 18-24
Review Text: 
This cleanser is great to remove makeup but it does dry the skin a bit. It removes everything: all my waterproof eyeliner and mascara
Nickname: 
sarahelb
Location: 
Toronto
Client Responses: 
Response from Johnson and Johnson, CLEAN & CLEAR®, Consumer Service 2 years 10 months ago
Thank you for your contact regarding CLEAN & CLEAR® Makeup Dissolving Foaming Cleanser. It is always important to hear from our consumers, and we appreciate the time you have taken to contact us. Your experience with our product interests us and we would like to speak to you directly to better understand the details of your experience. We can be reached at our Consumer Care Center at 1-800-361-8068, Monday through Friday, between the hours of 8:00 a.m - 8:00 p.m. ET. When you call, please mention the reference number noted below.
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